As well as improving communication inside businesses, Cisco’s technology also helps organisations to make better connections with their customers.

Bad customer service results in unhappy customers. Not just frowning faces, but also frowning emojis on social media that can make or break countless potential sales.

We expressed how Cisco’s connected customer service solutions mean customers don’t feel like just another number in a queue.

  • Client: Cisco
  • Project: Short films and social media activity
  • Skills used: Scriptwriting, web and social copy
  • Year: 2016